Full-Time | Remote | Orlando, Florida
Reports to: Director of Operations
About Your Role
As a Travel Coordinator, you will be the critical link between our warehouse, delivery teams, and event sites. Your role serves as the primary point of contact for our team working in the field, ensuring that hotel reservations, travel schedules, and other logistical needs are handled effectively and accurately.
What’s a Typical Day Look Like?
Your responsibilities include working closely with the Director of Operations and Shared Services Manager to coordinate and execute daily delivery plans. You’ll also collaborate with subcontracted labor as needed and serve as a travel coordinator for delivery-related logistics.
Your day typically begins around 6:00am or 7:00am, starting with a review of the daily delivery schedule and confirming travel. Throughout the day, you’ll actively oversee event timelines and make real-time adjustments to dispatch plans in response to unexpected changes. Maintaining constant communication with team members and managers is essential to ensure all team members are following company policies, safety regulations, and customer service standards.
Your commitment includes on-call availability by text and/or phone on evenings and weekends.
What You'll Do
Your responsibilities will include, but are not limited to:
Travel Coordination: Coordinate and manage all travel logistics, including flights, ground transportation, and hotel accommodations. Serve as the main point of contact for traveling team members before, during, and after their trips.
Communication Hub: Serve as the main point of contact between warehouse staff, event staff, and on-site event coordinators.
Problem-Solving: Quickly adjust plans and troubleshooting issues such as last-minute client requests, travel arrangement.
Compliance & Safety: Maintain organized travel records and documentation. Ensure travel arrangements align with company policies.
Communication: Communicate clearly and promptly with the Director of Operations, and Shared Services Manager regarding travel schedules and updates.
What We’re Looking For
You are a detail-oriented, highly organized individual with strong communication skills who thrives in a fast-paced, dynamic environment.
● Experience: Minimum 2 years of experience in travel coordination, administrative support, or a related role. Bilingual in English and Spanish preferred.
● Technology Skills: Proficiency in travel booking tools, Microsoft Office, and/or other travel booking sites.
● Problem-Solving Ability: Ability to think quickly and adapt to changes while keeping operations running smoothly. Ability to remain calm and resourceful in high-pressure or time sensitive situations. Flexible to handle urgent travel requests outside of standards business hours when necessary.
● Excellent Communication: Strong verbal and written communication skills to relay critical information effectively
● Time Management: Ability to manage multiple schedules, prioritize urgent tasks, and ensure timely execution
● Team Player: Works well with warehouse teams, drivers, and clients to create a seamless logistics operation
What We Offer
We offer a generous compensation package that includes:
· Compensation: Competitive salary commensurate with the role
· Pay Cycles: Paid Weekly, on Friday of each week
· Retirement: 401(k) plan with employer matching upon eligibility
· Healthcare: Medical, dental, and vision coverage available
· Life insurance: Group life insurance available if eligible
· Time off: Flexible PTO policy
Equal Opportunity
We are committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
Important Note
Applicants must be legally eligible to work in the United States. Proof of work authorization will be required upon hire.
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