Job Description

Summary: A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools. Major Responsibilities / Duties Manage all Test Equipment which has been assigned to the project. Ensure that all assigned test equipment is current on calibration. Writing and presenting daily reports to the TL for customers' reference. Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety. Supervise all starts, breaks, and quitting time. Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site. Must coordinate the timing and procedures of testing with B side. Perform testing within the customer's approved window. Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner. Completes quality assurance procedure and check the final reports for errors. Ensure the safety, quality, and efficiencies of our crew. Interfaces with customer contacts on projects and work orders. Provides technical support for customer contacts and Technicians on request. Attends project planning and progress meetings with or without the customer contacts assigned. Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards. Position Qualifications / Requirements Must possess a valid US Driver's License. High school or equivalent. Vocational/Technical Business School desired. Think critically and problem solve. Handle confidential/sensitive information with discretion. Good judgment. Organizational skills. Customer service skills. Must have color vision and good hearing. Proficient with Microsoft Office and Vendor Specific Software. Strong technical aptitude. Minimum of 2 years telecommunications training and/or experience. Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides. Work Requirements Proficient use of all tools. Exfo OTDR, iOLM Power meter Fiber scope FastReporter Launch reels Fiber cleaning tools Use of Microsoft Office. General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.) Good understanding of Exfo OTDR use A & B sides Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL. EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis) USB flash drive Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.) Must be able to adhere to a strict schedule and timelines. Must be able to interface and communicate directly with the local customer to ensure site access. Prolonged standing/sitting Climbing of stairs, ladders. Carrying of loads up and down stairs. Reaching and/or grasping. Stopping, walking, kneeling, bending, crawling, and crouching. Carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination. Exposure to mechanical, electrical, and/or other hazards. ADEX

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